Broughton Life Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Email contact@broughton-life.wales

What information we collect, use, and why

We collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:

  • Names and contact information
    •

    We collect or use the following information for service updates or marketing purposes:

  • Names and contact details
  • Addresses
  • Marketing preferences
  • IP addresses
  • Website and app user journey information
    •

    We collect or use the following information for research or archiving purposes:

  • Names and contact details
  • Addresses
  • Location data
  • IP addresses
  • Website and app user journey information
    •

    Lawful bases

    Our lawful bases for collecting or using personal information to prevent crime, prosecute offenders or defend against legal action are:

    • Consent • Legal obligation • Public task

    Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

    • Consent • Legal obligation • Public task

    Our lawful bases for collecting or using personal information for research or archiving purposes are:

    • Consent • Legal obligation • Public task

    Where we get personal information from

    • People directly • Councils and other public sector organisations

    How long we keep information

    [Paste your retention schedule here.] [You said you had a retention schedule, but it wasn't available online. You can paste it above - you must not publish the privacy notice without it.]

    Who we share information with

    Other organisations

    • Emergency services (where necessary) • Publicly on our website, social media or other marketing and information media (where appropriate)

    Your data protection rights

    Under data protection law, you have rights including:

    Your right of access - You have the right to ask us for copies of your personal data. Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

    Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

    Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

    Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

    Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

    Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

    You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

    How to complain

    If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint

    Last updated: 20 May 2024